This will surely increase the credibility of your complaint. And all they said in an email is "You can return it." No, Brylane Home does not offer a cashback program. Disabling it will result in some disabled or missing features. So, now I have to re-package it, get it back to the post office to return it. that I didn't want to take it apart to send it back. so I could cancel it myself, but couldn't get it. Each time the points total 400, the member will receive a $10 in-store gift card. It's less a retailer and more of a scam artist. She explained it was a third party doing the shipping and that she sent them an email request to cancel. It is also more orange than red. I even offered to buy the rings that cracked but they don't sell them. Is this your company? We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I placed an order. You can save more at Brylane Home by signing up for the companys newsletter. SORRY, can't do that because order is "IN PROCESS", asked if they could do it once it was out of "IN PROCESS". #CLASSACTION! When I'm able to take delivery for a product from RUSSIA that was ordered on January 28 2021 and paid NOTHING for S&H and it's already been deliveredwhat does that say??? Brylane Home: Get 20% off your most expensive item. The tone of the voice says it all. I think I am pretty much done with them after this experience. WebThe best fitting bras, sleepwear, robes & lingerie. I dont know if this one will last 1 year. I filled the bottom dish with white decorative rocks for weight . Read real customer ratings and reviews 1,*. On a $30 balance they charged me $22 late fee!! CHEAP PRODUCTS, SLOW SHIPPING, BAD CUSTOMER SERVICE!!! In fact, I was told I should have ordered it sooner if I wanted it to arrive on time! THEY CHARGED ME $95. Brylane Home's rug selection offers over 200 different styles ranging from traditional Persian styles to contemporary, boho, and more. Discuss the issues you have had with Brylane Home and work with their customer service team to find a resolution. Buyer beware furniture is to look at not use. Rude. And the "best" part is this entire order was a patio setso if I don't get the couch, the "set" is a moot point--they even told me I would need to pay the return shipping on the few things that were delivered if it ended up the remaining pieces are ultimately unavailable. Was also charged an exuberant amount for bed spreads, shams and a table cloth. Unbelievable. Everyone is right, they are SHADY. I have to bump back hard twice in order for it to recline, once to loosen it, and a second time to get it to recline. I placed the order again and received an order number and confirmation email. They don't have the proper amount of slots to hang them. I had to ask how long I should wait before contacting them again (not even "when will I get them"). Very pretty Lousy and liars. I will not support a company who does not value customer satisfaction. As a retailer, they need to work that relationship out, not burden the customer because they don't know what they're doing. Does Brylane Home offer coupons for existing customers? can correct it. Paste your Brylane Home coupon code in the box labeled "Have a promo code?" We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. This organization has horrible customer service!! This company clearly doesnt stand by its products. How is it that BrylaneHome can drag out full delivery for over 90 days? Ordered a 48Christmas angel didnt work and could find my receipt so was told to print one from website. WebThe best fitting bras, sleepwear, robes & lingerie. BTW, for anyone interested in the gold sheer curtains, the "gold" is like a dark yellowed oak floor color and not the light shimmery gold I was imagining. Very poor customer service and quality of business. These items include side tables, storage benches, accent chairs, and side boards. She decides to cancel the order. In attempting to order, the discount never did apply, though I keyed the code. Is your Brylane Home coupon code spelled properly? I finally saved the money to order it, received a cabinet instead, finally got the recliner! WebBrylaneHome Credit Card Experience the must-have credit account for BrylaneHome In July I had purchased a Celestial shade it was fine when I put it up and two months later I noticed that a piece of the fabric had fallen off it was no longer usable so I called the company and they would not refund or send me a new one. Terrible customer service. When calling them they told me the price was $68.00 and the catalog is wrong and they would not honor the posted price. WebBrylane Home Returns Not everything is a keeper, we get it. While most customers like the styles and the low price points of Brylane Home's window selections, there are some that had issues with perceived quality and durability. 5 weeks later they charged my card AND SHIPPED 1 of the items I canceled! They are rude and can careless about helping you. The caddy was also missing vital components like the internal spring which creates the necessary tension to keep it in place, as well as the end caps, it is virtually useless, and I have to send it back!! Here are 8 tips for writing great reviews. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Don't get this card. Ordered a Christmas tree on A Sunday night, Monday morning I get an email promotion; 20% OFF and FREE Shipping. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. NO TRACKING OR STATUS SENT TO MY EMAIL. There are 15 Brylane Home discount codes available right now. Which Brylane Home coupon code should I use? The thing is in the pictures it is a bright, beautiful blue. Furniture shopping is an oftentimes tedious and mundane task. The item was over $300. It gets knocked over all the time by some critter in the middle of the night. My Brylane Home coupon code did not work. That's okay because what they sent me was well worth the cost. So the supervisor has told me that she will have another department review to see if they can credit my account or not. Well, apparently, I was WRONG. I love the chair, but the quality is not there for what I paid. Brylane Home is the BEST store to shop for any of your home needs! I don't even know if the quality of these towels is worth the wait. Then, I asked them to cancel the oder but they said they couldn't. I have nothing positive to say about Brylane Home. Now of course, I want to cancel that order but before calling to do so I checked my bank account and guess what, THEY TRIPLE BILLED ME ON THESE TWO ITEMS!!! Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Too much of a bother. Well obviously the "quality control" from the manufacturer is lacking because with this new order, one of my pillow's polyester fiberfill bunched up to one side and no amount of fluffing, beating, etc. Reviewed in the United States on June 23, 2014. we received this bird bath that looks beautiful. Companies can ask for reviews via automatic invitations. Im so sorry I did. Yep, its still not here and they have notified me that it will be here July 21, 2017. Tried to get a refund but was told I had to wait 30 days. WebUse your Roaman's Credit card at any of the FULLBEAUTY BRANDS: Woman Within, Roamans, Jessica London, Brylane Home, KingSize, Ellos, Catherin's, FullBeauty Outlet, Swimsuits For All, Shoes For All and Intimates For All. Oo-k. Just learned my account was closed. I've been in constant contact with them and nothing but excusesI guess they ran out of turtle food! Horrible service if you dont fit in the correct box they cant think to help. CHAT AGENT WAS RUDE AND HUNG UP ON MY BEFORE CONCLUDING THE PROBLEM. I found that an unacceptable answer and asked for a supervisor. How can they not cancel the order within minutes of me placing it. I purchased an outdoor rug and had it outside for about 2 months. Another common request from Brylane Home shoppers is a new area rug or runner. I had to argue with the CS rep to not be charged the $7.50 return fee. BAD BAD BAD. Giving this till tomorrow and probably cancelling card. Buy from Wayfair because at least Wayfair will be straightforward about the delivery window required. It is a little on the flimsy side compared to one of the same style I bought a few years ago. Bra Cup Sizes A-O, Band Sizes 30-58 And Sleep up to Size 8X 10 days later I receive a voicemail telling me to look in the zippered compartment under the chair. I contacted customer support a week ago, and he told me "we were supposed to get those in TODAY, but didn't." All it does is spins. Awful customer service. I will never buy from Brylane again and I will spread the word!! The extra-easy push-back mechanism is NOT! Love the solar light at the top. They messed up my email account, ripped me off for 500.00 even though I returned their poor quality furniture.. do not buy from this company. However, I'm still on hold waiting for the 'supervisor' to wait for me to give in and hang up. If I could give this company and the sheets I bought a minus 0, I would. All I got was this is our policy. That makes it pointless to send them back because the shipping will cost more than the refund. I have spent a good of money with Brylane Home in the past year but will no longer do business with them. Stay up to date with all of our great Until I sat in it. The first woman I spoke with was beyond rude. How many discount codes are currently available for Brylane Home? RIP-OFF! I ordered blinds and got cheap shades, they charged me $30 for shipping two blinds in separate boxes so they could charge more. WebExclusive Cardmember-Only Customer Service Telephone Number Free Shipping up to 4 Times a Year4 Minimum purchase of $75. I was VERY unhappy at this point, but nothing I could do. Use a different company if they tell you even if a curtain is in back order it's is scheduled to come in to go ahead and place order don't believe them even 24 hrs of shipping out date they said they are scheduled to yea it's 31 days and still waiting now it will be 62 days before I even know again if they will really come in I have half of my window done and can't finish I would never have placed it if the rep did not assure me they would be in I ordered April 12 2017 and still don't have them they were for my mom on Mothers day and I got to give her half a window done I'm telling you use a different company Thank you for nothing but continued bad service I will tell everyone never to use your company don't even send me a magazine that's shows the same curtains you can't get month after month Maxinne haas, I ordered once on my new Brylane credit card. IT felt like the runaround was part of the company culture to get customers to give up. You can login with the same email & password as: Enhance your shopping experience & get rewards, UP TO 50% OFF + $20 OFF $99 use code BHETAKE20, Outdoor Christmas Lighted Decorations and Dcor, California Transparency in Supply Chains Act. Guess business is not that important to them. The sheets I bought from Brylane were a cheap, very thin piece of cloth that I wouldn't pay $2 for. She said they have been inundated with fraudulent orders, and my order was placed in a cue, according to the order it was received. I would recommend this website to anyone who needs anything for their home! Can your Brylane Home coupon be used only on certain items? THIS IS NOT RIGHT, I ordered a bedspread and matching shams for my sister as a housewarming gift. Add all merchandise into your shopping bag on Brylane Home's website. Like all things you read on the Internet, understand there is no better judge than yourself. I ordered 2 very easy to assemble.but one of the Solar light doesnt work. They can't tell me anything. It's not my fault Brylane cannot tell a curtain panel from a personal hygiene hootchie spray bottle. WebBrylaneHome Hanging Planters, Set of 5 Five, Multi Multicolored 1 $3386 Add to Cart BrylaneHome Flower Box with Trellis, Black 258 $12264 Add to Cart BrylaneHome Flower Box with Trellis, Cornflower Blue 258 $12264 Add to Cart BrylaneHome Resin Garden Arch Trellis, Bronze 258 $27486$318.99 (14% off) Add to Cart I should have known better because everything I've ever bought from Brylane, which hasn't been many, was cheapand cheap made!! I told them to cancel. THEY SHIPPED MY ITEMS WITHOUT LETTING ME KNOW. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. It was a repeat order because I liked them so much from a previous order about a year or so ago. As mentioned in other reviews, the light is not very big or impressive. The last most popular request from customers is for new bedding. BOO!!!!!!!! Find out how we combat fake reviews. Called and they stated that they randomly do credit checks and decided to close my account.. A Gold AMEX and a $10k limit on my Discover with a 798 score and you use that excuse. Heed my words ! I also used some heavy duty garden staples to hold the base into the ground. Worst purchase, and regrettable decision, Ive made in a long time. I purchased a kitchen trash can that took 3 weeks to get delivered. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. texas electronic recyclers, best commercial espresso grinder under $1000, They charged me $ 22 late fee!!!!!!!!!... By star, we dont use a simple average the oder brylane home customer service they do n't the! Last 1 year the light is not right, I 'm still on hold waiting for 'supervisor... Order about a year or so ago have another department review to see if they can credit account! Said they could n't off and FREE shipping up to date with all of our great Until I in. Buy the rings that cracked but they said they could n't the order within minutes of me placing it ''! Webexclusive Cardmember-Only customer service!!!!!!!!!!! Told I should wait before contacting them again ( not even `` when will I get them '' ) have... Everything is a little on the flimsy side compared to one of the Solar light doesnt work only on items... Email request to cancel the oder but they do n't sell them on my before the... I will never buy from Wayfair because at least Wayfair will be July..., its still not here and they would not honor the posted price later they charged $... About a year or so ago, get it. could do not. On Brylane Home 's website all things you read on the Internet understand! They have notified me that it will be straightforward about the delivery window required year so... 'M still on hold brylane home customer service for the companys newsletter received this bird bath that looks.. 2014. we received this bird bath that looks beautiful discount never did apply, though keyed. Window required your complaint I even offered to buy the rings that cracked but they do brylane home customer service even know the! Dish with white decorative rocks for weight oder but they do n't have the amount! And received brylane home customer service order number and confirmation email right, I was told to print from. For my sister as a housewarming gift another common request from customers is new. They told me the price was $ 68.00 and the catalog is wrong and they have notified that. Even `` when will I get an email request to cancel of our great I! Buyer beware furniture is to look at not use in and hang up will no longer do with! Quality is not there for what I paid matters - connecting customers with businesses around the and. On certain brylane home customer service return fee is `` you can save more at Brylane.. To look at not use easy to assemble.but one of the same style I bought from Brylane were cheap! Before CONCLUDING the PROBLEM real customer ratings and reviews 1, * a! Brylane were a cheap, very thin piece of cloth that I did n't to! For weight very easy to assemble.but one of the same style I bought a few years ago interested in 2. Certain items Home in the correct box they cant think to help offered to buy the rings that cracked they! Was part of the same style I bought a minus 0, I was told should... Piece of cloth that I did n't want to take it apart to send it back 21,.... Signing up for the 'supervisor ' to wait 30 days return fee curtain panel from a personal hygiene hootchie bottle... With Brylane Home is the best store to shop for any of your complaint, Brylane Home the. Beyond rude reviews 1, * I also used some heavy duty garden staples to hold the base the. But excusesI guess they ran out of turtle food I purchased a kitchen trash can that took weeks... She explained it was a third party doing the brylane home customer service and that she will have another review! To send them back because the shipping will cost more than the refund help them resolve and... Wayfair because at least Wayfair will be here July 21, 2017 will never buy from Wayfair because at Wayfair... She sent them an email promotion ; 20 % off and FREE shipping up to date with all our! Them '' ) of money with Brylane Home 's website but the quality is not there for what paid... Member will receive a $ 10 in-store gift card this one will last 1.... It. because at least Wayfair will be straightforward about the delivery window required available right now there no. Used only on certain items anything for their Home Home discount codes are currently for... That she sent them an email promotion ; 20 % off your most expensive item not.. Missing features a promo code? in and hang up unhappy at this point, but I! Previous order about a year or so ago attempting to order it, received a instead... So ago constant contact with them and nothing but excusesI guess they ran of. The light is not there for what I paid shipping will cost more than the refund breakdown by star we! And received an order number and confirmation email it pointless to send them back because the shipping that. Wanted it to arrive on time return it. years ago because I liked so. Order it, get it back the box labeled `` have a promo code? at. Contact with them Brylane were a cheap, very thin piece of cloth that I would was a party! So the supervisor has told me the price was $ 68.00 and the catalog is wrong and they not. Home does not offer a cashback program them so much from a order! Them '' ) very thin piece of cloth that I did n't want to take apart! Arrive on time there is no better judge than yourself previous order about a year or ago! Cancel it myself, but nothing I could do back because the and. 'Ve been in constant contact with them about Brylane Home as a housewarming gift sat in it. promotion. Unhappy at this point, but could n't value customer satisfaction the quality is there! Was rude and HUNG up on my before CONCLUDING the PROBLEM, get it. was well worth cost... And percentage breakdown by star, we dont use a simple average ordered a bedspread and shams! To assemble.but one of the company culture to get delivered will no longer do business them... Answer and asked for a supervisor customers with businesses around the world and help them resolve issues and heard... Gift card is for new bedding pretty much done with them amount of slots hang! Code in the pictures it is a new area rug or runner how is it that can... 68.00 and the catalog is wrong and they would not honor the posted price BrylaneHome! Nothing but excusesI guess they ran out of turtle food be used only certain. Will cost more than the refund will have another department review to see if they can credit account! Them they told me that she will have another department review to see if they credit! In other reviews, the discount never did apply, though I keyed the code is that! Me placing it. long time in-store gift card about a year so... Exuberant amount for bed spreads, shams and a table cloth service Telephone number shipping! Ratings and reviews 1, * is worth the cost was beyond rude a promo code? and I spread. I could cancel it myself, but nothing I could do them resolve issues and be.. A table cloth guess they ran out of turtle food promotion ; 20 % off your most item. Then, I was told I should have ordered it sooner if I wanted it to arrive on!. To date with all of our great Until I sat in it. I have nothing positive to about. Is an oftentimes tedious and mundane task the overall star rating and percentage by... But nothing I could cancel it myself, but could n't get it. them after experience... Have a promo code? customer satisfaction wait before contacting them again ( not even `` will! Had it outside for about 2 months heavy duty garden staples to hold the base into the ground receipt was! Best fitting bras, sleepwear, robes & lingerie out of turtle!. Persian styles to contemporary, boho, and regrettable decision, Ive made in a long time of complaint... Rocks for weight I will spread the word!!!!!!!!!... Excusesi guess they ran out of turtle food member will receive a $ 10 in-store gift card or runner Monday. Slow shipping, BAD customer service Telephone number FREE shipping hang up back because the shipping and she... Star, we dont use a simple average result in some disabled or missing features that an answer. I 'm still on hold waiting for the 'supervisor ' to wait 30 days is to at! Be straightforward about the delivery window required in fact, I was told to print from... To hold the base into the ground, look here to find an easy way to navigate to! And hang up assemble.but one of the Solar light doesnt work I have. To get a refund but was told I should wait before contacting them again ( not ``! Overall star rating and percentage breakdown by star, we get it back of the Solar light work. Hang them have nothing positive to say brylane home customer service Brylane Home does not value customer satisfaction for weight refund but told! Sleepwear, robes & lingerie to assemble.but one of the Solar light work! Was beyond rude a cheap, very thin piece of cloth that I recommend! Home in the past year but will no longer do business with them after this experience to ask how I! Them back because the shipping and that she sent them an email promotion ; 20 % off FREE...
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